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Frequently Asked Questions

AD FAQ’s


  • What is Post an Ad? How to Post an Ad?

    Use Post an Ad when you want to sell something, buy something, looking for something etc. It’s very simple to use. Just click on Post an Ad and choose the right category and fill details of your Ad.


  • How long will my Ad will active on the Website?

    Once your Ad goes LIVE, it will be on LIVE/active on the Website for 30 days. We can always report it for you after the expiry date. In case you want a Featured Ad to be renewed, you will again have to pay £4 charge after the expiry of the Ad.


  • What is a Featured Ad?

    Featured Ad is a tag that you can buy for £4 only. This tag makes your Deal stand out. You can select this option at the time of filling the Post a Ad form. Don’t worry if you have missed it. You can always email us at hello@classiads.co.uk to upgrade your Ad to a Featured Ad.


  • What is a VIP Ad?

    We give your Business, exclusivity in your area. So if you choose to take any of our VIP Ads, you would be the only ‘ONE’ in that category to advertise within 10 miles of your Business. You can choose the location of your VIP Ad from our selection and we can offer you a tailored package for the same.
    Just imagine your Business getting noticed by thousands of people everyday and the best thing is, you have no competition in your Area. Isn’t that great!

 

DEAL FAQ’s


  • What is a Deal?

    A Deal is any advertised product or advertised service that you can buy on ClassiAds from our Deals section. We strive hard to get you best Classy deals in the UK. Keep looking for best deals in the UK. In case you want to Post a Deal, Click here.


  • What is a Featured Deal?

    Featured Deal is a deal that we Feature on our Website.


  • What is a VIP Deal?

    Best of the Best. A Vip Deal is the Deal which is the best within 10 miles of the Area.


  • What happens after I purchase a Deal?

    As soon as you purchase a Deal, you get an automated email from us confirming the receipt of payment and purchase of Deal.
    You will then get an email from us and/or from the Deal Merchant usually within 24 hours with your Voucher, Voucher Code, Delivery details of your item, product or Service.


  • Do I need to book in advance?

    Yes, you must book your purchased deal (activities, spa, hotel stay, restaurant meals etc) in advance to avoid disappointment. Please book these directly with the Deal merchant unless mentioned or stated otherwise. We suggest you to take your Deal voucher with you when you go.


  • What is the validity of my Deal?

    The validity of the Deal or dates of the deal are mentioned in Deal’s terms and conditions. You will receive your voucher or item delivery instructions by email within 24 hours of your Deal purchase.


  • Can I use my Voucher more than once?

    No! In case of a Voucher, service, activity, spa deal, restaurant deal, hotel stay etc., cannot be used more than once unless stated otherwise in the Deal or Deal’s terms and conditions.


  • What if I want to cancel or return my Deal? Changed your mind?

    You can cancel or return your deal within 14 days from the date of delivery in case of an item/product or 14 days within the email date of your Voucher/ Service. Please note that you cannot cancel the Deal after having redeemed or after having used a Voucher. In case of a broken or a faulty item, deal return or change of mind, please email us at support@classiads.co.uk
    Once you have emailed us, we aim to get back to you within 48 hours(usually much before that). Mostly all return of items, deal returns, physical product returns, voucher returns will eventually be dealt directly with the Deal Merchant who gets in touch with you after you have emailed us or we tell you the procedure for the return. Items would need to be returned back to the Merchants based on their Terms & Conditions. It’s worth checking with them about sending/posting the item back.

 

DEAL MERCHANTS FAQs:


  • Who are Deal Merchants?

    Deal Merchants are the Businesses or people who post their Deals, sell their Deals or want to sell their Deal on our Website or whose Deals we accept to be advertised on our Website. You don’t necessarily have to be a Limited Company or have a VAT in order to become a Deal Merchant.


  • Are Deal Merchants contact details shown on Deals?

    This depends on the negotiation and agreement we have with the Deal Merchant. Usually we do show Contact details of Deal Merchants to the public till someone purchases the Deal.


  • What is the fee to become a Deal Merchant?

    There is a good news. We do not charge any fee to become a Deal Merchant. We only charge a Deal Merchant on ever deal that is sold through our Website. We call this an Advertisement Charge.


  • How to post a Deal on ClassiAds?

    All you do it click on Post a Deal on our Website and fill the form. Deal form contains details about your Deal and about your Business or yourself. You set your price, you choose the starting date and end date of the deal.


  • What Deals can you sell on ClassiAds? Prohibited Items or Service?

    The good news is you can sell almost anything and everything on ClassiAds as far as its legal. We are looking for a variety of Deals that we can offer to the people of the UK. Please note that you are not allowed to Post or Sell Deals for Tobacco, illegal goods, counterfeit items, medication etc. Please check our Terms & Conditions.


  • How & When does the Deal go Live?

    After you have posted your Deal, our Deal Consultants will go through it. It takes a maximum of 48 hours for the Deal to go LIVE. They will get in touch with you if there is anything in particular that we do not agree with.


  • What do we expect from our Deal Merchants?

    We expect total honesty, integrity and a quick service. We want you to keep updating us of any change in the Business. We want you to keep in touch with us for anything or everything that related to the Deal on our Website. If there is any customer issue or Deal issue, please let us know immediately. Please respond to customer enquiries within a maximum of 1 working day. For us our Clients are most important.


  • How much does ClassiAds charge Deal Merchants?

    We charge Deal Merchant, 10% on every deal that is sold on ClassiAds. We only charge when there is a Sale. Can you believe it? Unlike other Companies & Websites, It’s only 10% of the Deal Amount. At times, the Advertisement fee OR percentage charge is negotiated with the Deal Merchant before the Deal goes LIVE.


  • Is there an Age restriction to Post a Deal?

    Yes, You must be at least 18 years old in order to Post a deal on ClassiAds.


  • What Deal prices should I keep for my Deal on ClassiAds?

    You must keep the cheapest and most competitive price for your product or service on ClassiAds. We want to be able to offer best products and services for most competitive prices.


  • How do I get paid?

    We pay you through Paypal or Stripe? We pay into your Stripe Account or Paypal Account? We suggest you check their Website for information on the fees to use them or for any transaction.


  • Can I cancel my Deal anytime?

    Yes you may cancel your Deal or stop selling your Deal on ClassiAds anytime. All we need is a 2 working day notice. You may Contact us here.


  • When do I get paid?

    We do not keep you waiting for 2-3 months for your sold deal. You get paid quite quickly usually within first 4 weeks of the sold deal. The good news is that Our pay run runs every month for every Deal Merchant Account.


  • What is a Featured Deal?

    Featured Deal is a tag that you can buy for £4 only. This tag makes your Deal stand out. You can select this option at the time of filling the Post a Deal form. Don’t worry if you have missed it. You can always email us at hello@classiads.co.uk to upgrade your Deal to a Featured Deal.


  • What is a VIP Deal?

    We give your Business, exclusivity in your area. So if you choose to take any of our VIP deals, you would be the only ‘ONE’ in that category to advertise within 10 miles of your Business. You can choose the location of your VIP Deal from our selection and we can offer you a tailored package for the same.
    Just imagine your Deal getting noticed by thousands of people everyday and the best thing is, you have no competition in your Area. Isn’t that great!